SpringHill Suites by Marriott St. Paul Downtown

The hotel was nice, clean, quiet. I also appreciate that pets are allowed. Service wasn’t great; the night front desk staff didn’t acknowledge us when we walked in and didn’t acknowledge Marriott status or offer upgrade until asked. We checked in with my husbands ID and had to answer questions about how long we’ve been married, why I didn’t change my name, and then had to prove we live at the same address. Odd, next time I will just get the mobile room key.

The room was very modern and nicely decorated, my spouse and I loved it. We were very impressed. The bed and pillows were horrible we woke up with sore backs and necks hurting. Customer service was great.

I dont usually stay at Marriott hotels but I will if I need a good location. This hotel was was a pleasant surprise, staff was very friendly and helpful. The free breakfast was excellent and the downstairs atmosphere was inviting, I wanted to sit and relax or connect with people, very unusual. The one thing that would have given 10 out if 10 was the free coffee downstairs in the afternoon was not hot, I had to warm it up in a microwave, I know nitpicking.

Great hotel experience. Nice pool area for the kids. Secure building. Secure on-site parking. Clean rooms. Amazing breakfast for free.

I’m about to check out after 5 days here on a business trip. We travel to St Paul for a week every couple months and have stayed at another Marriott hotel downtown in the past. That hotel is fine but the staff, which was a strength, had been getting less friendly and service minded so I decided to try this hotel. I was not disappointed. The biggest “issue” with this property isn’t something they can control which is road construction in the downtown area. Other than a comfortable room and facilities the best thing for me was Jimmy. He was/is the front desk staff with a silly sense of humor but no nonsense about making sure we were taken care of. Nice place to stay and we’ll return for sure. UPDATE: Like I said before we travel to this area every couple months and we just finished our stay at this property again. Don't hesitate to stay here. I'll gladly stick by my original review and say that Jimmy (Timmy) was fantastic, but another thing I liked in this stay was I saw the same staff as our previous visit. It says something about a property if they're able to keep a core of great employees. We'll be back.....gladly.

Love the set up of the garage and lobby feels safe and efficient. Drive into the secure garage, stop at the lobby entrance to check in, then drive up to next floor, park near elevator and use key card to get to your floor. Nice when a woman traveling alone. I usually bring my dog and there’s a small park nearby to walk her. Not much close by except a liquor store. While downtown, it’s closer to the freeway. Staff are always friendly. Rooms are clean and spacious.

I was absolutely blown away by this downtown St Paul hotel! Clean, great service and close to all the hot spots in St Paul! Can’t wait to stay again!

Convenient location close to highways - but quiet and comfortable . Strong level of security in the building with card access required almost everywhere Room was well appointed and comfortable. Noise level was good considering location Breakfast buffet was well stocked with good quality items and meticulously clean Staff was very friendly and attentive